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Privacy Policy

Last updated: December 2025

This Privacy Policy describes how Mashoura Business Immigration (“Mashoura”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you access our website or use our services.

By using our website, you consent to the practices described in this policy.

 

  1. Company Details

Mashoura Business Immigration
UK Headquarters:
2nd Floor, Berkeley Square House Berkeley Square, London, United Kingdom

Regional Offices:
Cairo, Egypt
Park st, 6 October City, Egypt

We operate internationally, supporting clients primarily in the Middle East and the UK.

 

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information

Provided voluntarily via forms or consultation booking:

  • Full name
  • Phone number
  • Email address
  • Country of residence
  • Business or investment interest
    • Documents you upload (if required)
  1. Technical Information (Automatically Collected)
  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referral source

Collected through cookies and analytics tools.

 

  1. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Contact you for consultations
  • Send appointment confirmations and reminders
  • Communicate updates or service changes
  • Process assessments and immigration eligibility checks
  • Maintain internal records
  • Ensure legal compliance (SRA, GDPR, UK Home Office rules)

We never sell personal data to third parties.

 

  1. Cookies

Our website uses cookies for:

  • Improving browsing experience
  • Analysing traffic
  • Personalising pages based on user behaviour

You have the option to accept or decline optional cookies through the cookie banner displayed on our website. You may also disable cookies in your browser settings, but please note that some features may stop working.

  1. Why We Collect Your Data

We collect personal information to:

  • Provide our immigration & business services
  • Book consultations and meetings
  • Analyse website performance
  • Improve user experience
  • Send updates, offers, and legal information
  • Ensure compliance with UK law (GDPR and SRA guidelines)

We do not sell or rent your data to any third party.

 

  1. Sharing Your Information

We may share your data with:

  • Our immigration lawyers
  • Franchise partners
  • Business service providers
  • Accountants and corporate service agents
  • Technology providers (CRM, analytics, booking software)

Only when required to deliver the service.

All partners operate under strict confidentiality and GDPR compliance.

  1. International Data Transfer 

Due to our international operations, your data may be processed or accessed by members of our team or service providers located outside of the UK.

We ensure that any international transfer of your personal data is protected by implementing robust safeguards designed to maintain a level of protection equivalent to UK data protection standards (including UK GDPR).

 

  1. Data Security

We take strong measures to protect your data, including:

  • Encrypted servers
  • Secure transmission protocols
  • Access restrictions
  • GDPR-compliant storage
  • Regular security audits

However, no method is 100% secure. We commit to using the best commercially reasonable standards.

 

  1. Data Retention 

We retain personal data only as long as necessary for the purposes for which it was collected:

  • For Enquiries: Data related to initial enquiries and non-client consultations is generally retained for a period of two (2) years from the last contact.
  • For Clients: Data related to active and past clients is retained for up to six (6) years after the conclusion of our service, to comply with legal, regulatory, tax, and accounting requirements (e.g., SRA and HMRC rules).
  • For Legal Compliance: Data may be retained for longer periods where required by law or a regulatory authority.

If you wish to request the deletion of your data, please contact us at any time.

  1. Children’s Privacy

Our services do not target individuals under 18.
We do not knowingly collect children’s data.

 

  1. Legal Compliance

We may disclose your information if required to do so by:

  • UK immigration law
  • SRA regulations
  • Court orders
  • Government agencies

 

  1. Your Rights (Under GDPR & UK Law)

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Withdraw consent
  • Restrict processing
  • Request data portability

Contact us to exercise any of these rights.

 

  1. Changes to This Privacy Policy

Mashoura may update this Privacy Policy periodically.
Updates become effective immediately when posted on this page.

We recommend reviewing this page regularly.

 

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us.

info@mashoura.co.uk